JD Motors

In regards to attached complaint *** missed her monthly payment on a signed and supplied purchase agreement and after given repeated opportunities to adhere left selling dealer no option but to repossess as per signed agreement. Selling Dealer denies knowledge of insurance claim but at this time demands information in regards to any monies paid by insurance company on subject vehicle due to fact that as lien holder selling dealer not customer should receive any insurance money, and any check issued by insurance company should have been made out to customer and lien holder and would have had to been endorsed by the lien holder/selling dealer. At this time dealer will compensate Miss *** for the title if she didn't lose as we can either do repossession paperwork as it will go against her or if she provides with said title we will compensate the title fee of $50. Thank you any questions or comments call ***.

In response to our conversation , Tuesday January 28 this year , we oppose your statement that dealer refused to provide paperwork , Ms. was given copies of paperwork you requested , as all of our customers get copies of their agreements. The repossession paperwork is attached , but in your report please note customer could not provide documents/proof requested versus the dealer wouldn't provide .It is our belief and highly expected , appropriate and typical that the complainant and or customer that filed the complaint should be the very one to provide the requested and or any information needed.We were kind enough to help and entertain this situation as we feel that the customer made this complaint due to her failure to make her promised payments on subject vehicle as we never heard from her of any problems and/or complaints until the subject vehicle was repossessed. Again we help a lot of people that can't get financed anywhere else . We get these bad credit individuals driving and all that is expected of them is to make their required payments, we would NOT be in this situation if Miss *** had made her payments as agreed upon and due to her inability to do as promised we , the helpful , forgiving , generous small business people are inconvenienced after all of the additional time and money necessary to recover subject vehicle to then provide paperwork that the very complainant did and should still posses but cannot ! If the Revdex.com is truly interested in what is right and what is wrong and better business they might look to educate the complainant on how to do better business themselves and to adhere to the agreement they signed ! Only when this did not happen and only then did there become any problem ! We strive to be the very best at what we do and a lot of what we do is help those who can not be financed build their credit at OUR cost where we pay a legitimate bank to report our customer's payment schedule to the three credit bureaus and get them to work , the doctors office , the store , etc. in a nice affordable , reliable vehicle where NOONE else will . We are very sorry that we don't have a lot of time for such issues as the time of day we now committed to entertain your inquiry but hopefully you have what you need to conclude your investigation and wish Ms.Kelly good luck moving forward as we could not allow her to drive without paying as promised ,Thank You , Sincerely Len A. D

Ms. and her mother came to me to purchase a vehicle due to thefact that I personally finance those with poor credit. With her financial situation Igave her some choices on the type of vehicle she was interested in. Ms.and her mother took the subject vehicle for a test drive and upon them returningshe pointed out some minor cosmetic issues, as she mentioned, a plastic side seatcover was detached, she felt like the engine should be cleaned, and thewindshield washer cap was missing, the tailgate was proper and functioned properly. She then asked if the car was safe and a good car to travel with, I repliedby saying that it was and if maintained would absolutely last and I would take itback in as a trade once she paid it off. She then wanted to move forward as wedid and at that point of inspection possible recalls were made known where I informed her of them and I told her I would bring the car to the Jeep dealer for her to have them addressed. She was fine with all of this as I informed her of the process where I verify if recalls exist and the Jeep dealer schedules as per availability of time and parts. We moved forward and I constructed terms that she could afford and Iagain personally financed her due to her credit issues and/or inabilities. We timely delivered the vehicle to the jeep dealer and two of three recalls were done due tolack of parts. The jeep dealer informed me the final recall would be done as soon as parts became available but that the vehicle was safe and fine to drive. This was then passed on to Ms. and she signed the agreement and all necessary paperwork and took delivery of said vehicle. Not until days later, and after normal business hours, being approxiniately 8pm, I did get a call from Ms. where I asked her if she could call during normal business hours as I was always polite and she agreed to do so. When receiving her call the next day it was to have the vehicle checked before her trip. I told her I would check for fluid levels and such prior to her trip and after owning for a few weeks. We scheduled and verified the vehicles road readiness, she also asked me to check a signal light that she said did not work. I verified with inspection station that the specific signal light worked at time of inspection; The signal light was not brought to my attention until days after delivery. Due to the signal light being difficult to change I asked her to bring it back when I could get it in the garage and disassemble the light assembly and reassemble with a new bulb but she never kept that appointment!! I tried calling Ms. several times to get her back in to address the issue but she never answered my calls or iresponded to my messages. I then called her mother and was told she was in North Carolina and she would have her call me. Ms. did call and mentioned smoke coming from the vent. I then asked her if she was in a safe spot and could check her fluids but she insisted she would take it to a garage and call me. I then asked her to please do so but l never got a call from her just a text saying she was ok and she would stop by when returning. I assumed the issue was not of importance and waited her arrival.She then texted that she was having the vehicle looked at by *** and she said she would drop off with their findings. After days passed I reached out to her and she said she didn't think she wanted the vehicle and would drop it off as ithad many issues. Ms. finally brought the vehicle into our shop and showed me *** findings and provided a small receipt with a single code for an evap leak, avery small evap leak at that there was three possible causes 1. GAS CAP, 2. VENTVALVE, 3. EVAP HOSE. I explained there was no reason for concern and that it didnot make the vehicle unsafe. I scanned for codes in front of her so she could see no other codes existed and she agreed but felt the car was still unsafe afterdriving it 3000 miles to North Carolina and back. I told her if she felt the vehiclewas unsafe she should leave it with me to have it looked to either confirm or denyher concerns and that if I felt it should be returned she would receive any reimbursement that was in order, but that driving 3000 miles and having only a small evap leak does not justify a legitimate Issue for reimbursement. 1:For her to state that I was rude at any time Is absolutely incorrect and touse her gender and child to gain an outcome is totally improper, for me to finance her myself due to her poor credit speaks volumes for my character .I have a third party witness for my claims on the day she returned the vehicle. If Ms. wanted a free ride to North Carolina she should have rented a vehicle. Either way at this time I will make it known that we will not be able to give Ms. a refund and due to the fact that she missed her first monthly payment, which is her legal obligation we will proceed with repossession of said vehicle and follow through with collections.I can and will argue each of her inaccurate claims against my character,business practice, and said vehicle. Ms. drove the vehicle far past 1000 miles NYS provides for limited warranty issues, in which she could not prove any issue other than the small evap leak which did not exist at the time of inspection,which the inspection report proves. The only guilty party is Ms. herself for trying to take advantage of a small businessman that tried to help her personally finance her himself only to be put in a light that did not exist. The fact that she did not even make her first payment, where she is legally obligated to, despite any issues, proves her malicious intentions, furthermore, to mention her gender and parental status is a social travesty and should not be allowed. In short JD Motors empathetically denies any unprofessionalism of wrong doing under any law, statue, or provision that governs the legitimate purchase or sale of motor vehicle by a person or entity. JD Motors can and will prove to the contrary Ms.s claims of any wrong doing on JD Motors behalf both ethnically and professionally as a matter of law. Ms. purchased a motor vehicle and obtained financing by and from the selling dealer and drove the vehicle 3000 miles before returning it with only a personal statement and a receipt stating a small evaporative leak. No "saftey"issues exist and to deem it unsafe with only what Ms. provided as proof falls short of any legal or ordinary definition of "unsafe". Therefore it is reasonable to deny any of the given reasons by Ms. for her request of a refund . As for her opinion of JD Motors and the poor customer service, that is just her opinion. JD Motors can provide written statements to the contrary by many satisfied customers. Ms.s situation is isolated and not shared by a consensus. JD Motors, too, does not want to do business with Ms. and the mere fact that the vehicle was driven to and from North Carolina without failure is in opposition of Ms.s statement and complaints and her own actions prove her case to be illegitimate and deserves no consideration.With Much Regards,Len

The above complaint is an inaccurate statement in its entirety. *** owes JD Motors money and her complaint is just a way to try and get out of the money that is owed to JD Motors in which we have been trying to collect for several months with no response. The amount owed to JD Motors including down payment, late fees and any repairs for the vehicle is $800. If *** needs any help with her vehicle throughout her ownership she can bring it to us at any time as explained at time of sale, and JD Motors will verify and address any issues she may have with subject vehicle. Sincerely, Len *** - JD Motors

This consumer sat with a bank representative and signed paperwork. The $100/ week is what he owes me for the down payment. I let him drive the vehicle with no money paid at the time of pick up and now he doesn't want to pay per the agreement. The bank will also be sending the loan payment book as well.