The complainant is incorrect that his call was not answeredWe had spoken and complainant stated that it was an snow issueI told him I would look into the matterMaybe not as fast as he wanted to because there is no snow at this time and we have to inspect to see if it is an issue with our work Please note that the complainant [redacted] is not the landlord of home, and contract was not signed by himI ask him to have [redacted] call me and he stated [redacted] was not in good health to discuss matters at this timeOut of respect for the [redacted] and his health issues I will agree at the time only, to communicate with [redacted] An appointment will be made with [redacted] to inspect the issue before 8/*/Please note that this winter was very harsh with extreme amounts of snow and it is possible issue may not be related to work performed
The complainant is incorrect that his call was not answeredWe had spoken and complainant stated that it was an snow issueI told him I would look into the matterMaybe not as fast as he wanted to because there is no snow at this time and we have to inspect to see if it is an issue with our work Please note that the complainant [redacted] is not the landlord of home, and contract was not signed by himI ask him to have [redacted] call me and he stated [redacted] was not in good health to discuss matters at this timeOut of respect for the [redacted] and his health issues I will agree at the time only, to communicate with [redacted] An appointment will be made with [redacted] to inspect the issue before 8/*/Please note that this winter was very harsh with extreme amounts of snow and it is possible issue may not be related to work performed