Jay Wolfe Acura

We have contacted our client and had them bring there car in to our service repair facility on Monday August 7th and performed the necessary repairs and have returned the car back to them I had no idea of a problem until I received a negative review from them and at that time we reached out to them to learn more about the problem and then repaired it At this time I believe everything is fixed and I have sent them an email to verify I haven't heard anything back at this time but if they have any other issues that haven't been resolved and you hear about it please let me knowThank you for alerting us and please let me know if you need any other information [redacted] Managing Partner Jay Wolfe Acura

[redacted] , We are very sorry for the inconvenience that [redacted] had with phone calls we made for a service follow up It appears the client phone number is one digit off from hers It has been corrected and [redacted] should not receive any more calls from us It may take a few days for this to work itself through all of the systems but after that it should never happen again Thank you for notifying me of the issue and again we are sorry for the calls [redacted] Managing PartnerJay Wolfe Acura

We have contacted our client and had them bring there car in to our service repair facility on Monday August 7th and performed the necessary repairs and have returned the car back to them.  I had no idea of a problem until I received a negative review from them and at that time we reached out...

to them to learn more about the problem and then repaired it.  At this time I believe everything is fixed and I have sent them an email to verify.  I haven't heard anything back at this time but if they have any other issues that haven't been resolved and you hear about it please let me know. Thank you for alerting us and please let me know if you need any other information. [redacted]Managing Partner Jay Wolfe Acura

I just received the complaint information and if you would check with the customer he has had all of his issues taken care of and was satisfied and happy.  If there is something that is a problem now please let me know. [redacted]Dealer Manager###-###-####

[redacted], We are very sorry for the inconvenience that [redacted] had with phone calls we made for a service follow up.  It appears the client phone number is one digit off from hers.  It has been corrected and [redacted] should not receive any more calls from us.  It may take a few...

days for this to work itself through all of the systems but after that it should never happen again.  Thank you for notifying me of the issue and again we are sorry for the calls. [redacted]Managing PartnerJay Wolfe Acura