Jay Enterprises

[redacted] *Please see email below that we sent on 11/ To Whom It May Concern: Thank you for giving [redacted] the opportunity to assist [redacted] *** concerns We pride ourselves on manufacturing quality home furnishings and we do our best to maintain the standards that you are accustomed toI have contacted our Protection Plan company [redacted] ***, did purchase a protection plan through *** [redacted] will be reaching out to [redacted] *** and addressing her concerns [redacted] does currently have an open claim with [redacted] and has received parts for her chaise I have contacted one of the supervisors at ***, on behalf of [redacted] *** They will be contacting her and have her open another claim to address the other issues she mentioned in her complaint I have also left a message with [redacted] letting her know that the protection plan company, ***, will be contacting her about the above mentioned issuesIf you have any other questions or concerns, feel free to contact meSincerely, LaToya R [redacted] Customer Care