Complaint: [redacted] I am rejecting this response because: It's been days and you still can't figure out when you might get around to fixing the problem? Sorry, but that just doesn't make any sense and why wouldn't you alert me and other users in some way when you know your data is wrong? I certainly didn't check every fund, but there are any number of funds I keep track of and all the others worked perfectly well Do you program your system related to individual funds? Maybe its possible but it sure seems strange If you have a programming issue that takes more than days to figure out and plan how and when you'll fix it, shouldn't the problem be widespread?I assume you're just going to take your good old time fixing an issue that's causing me extra work every day and I suspect you either aren't willing or able to provide feedback that makes more sense so please just get it done Sincerely, James ***
Complaint: [redacted] I am rejecting this response because: It's been days and you still can't figure out when you might get around to fixing the problem? Sorry, but that just doesn't make any sense and why wouldn't you alert me and other users in some way when you know your data is wrong? I certainly didn't check every fund, but there are any number of funds I keep track of and all the others worked perfectly well Do you program your system related to individual funds? Maybe its possible but it sure seems strange If you have a programming issue that takes more than days to figure out and plan how and when you'll fix it, shouldn't the problem be widespread?I assume you're just going to take your good old time fixing an issue that's causing me extra work every day and I suspect you either aren't willing or able to provide feedback that makes more sense so please just get it done Sincerely, James ***