Jan-Pro Cleaning Systems of Colorado

We are very sorry to learn about your dissatisfaction with the service you have received. We would like to discuss this further with you to determine if a mutually agreeable solution is achievable. At Jan-Pro we are committed to delivering quality service, and we will return to your
facility until your satisfaction is achieved. It was our understanding that you no longer desired for Jan-Pro to provide your cleaning for you, which is why we have ceased service. As soon as we received this complaint, we immediately offered to provide additional cleaning and a new Owner Operator to clean your facilityAt this point you have declined these offers, and it is our understanding that you would like to cancel our contractWe are willing to offer some partial credits for cleaning that was missedPlease reach out to our office directly and ask to speak with our Director Of Operations so that we can reach a mutually agreeable solutionThank you

*** *** and I spoke today and had a good conversation about this situation. At this point we have agreed to part waysWe mutually agreed on several credits that Jan-Pro will provide to *** *** *** for services not completed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:We have come to a mutual agreement of Jan-Pro refunding [redacted] $245.00.I am pleased of the outcome of this complaint and that we can close this.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]