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James M [redacted] B [redacted] 4:PM [redacted] ** [redacted] complained that I improperly represented her on a long term disability caseI did not represent her on this claimIf she signed a release I will send you the letter of appeal I filed on her behalf regarding this caseIn the letter I stated the [redacted] was appealing but did not sate I was representing herShe never signed a contract for my representation on this matterI explained to [redacted] that it was necessary to prove that she was entitled to Social Security Disability benefits in order to prove this LTD case I represented her on the SS claim and gave her a copy of my retainer agreement pertaining to this representationIf we were unable to prove entitlement to SSD the insurance company would not pay the insurance benefitIt was important to pursue the Social Security benefit in order to prove her LTD entitlementShe did not need representation on the insurance claim, only the filing of the appeal for protection JAMES MITCHELL B [redacted] I Change My Clients’ Lives for the Better smAttorney Consultant Inc Chagrin Blvd Suite 100Beachwood, Ohio