[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complain [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Customer claims door dent was created by our detail staff and was not disclosed to her We have documented evidence that this is not the case.The vehicle was acquired with the flaw documented in a condition report on JUL The vehicle went through cosmetic reconditioning on JUL to include dual action buffer polish,eliminating any concealment by dirt Flaw was visible to the customer on the day of sale.Despite this, we have coordinated with the customer and a repair facility to have corrective work completed
We have been in contact with Mr [redacted] and addressed his concerns
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complain [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Customer claims door dent was created by our detail staff and was not disclosed to her We have documented evidence that this is not the case.The vehicle was acquired with the flaw documented in a condition report on JUL The vehicle went through cosmetic reconditioning on JUL to include dual action buffer polish,eliminating any concealment by dirt Flaw was visible to the customer on the day of sale.Despite this, we have coordinated with the customer and a repair facility to have corrective work completed