[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Karen ***
The vendor Key Tours issued a credit for $450 on 9/1/17 to Ms. [redacted] Visa Card, this is the only option they would process the refund. Key Tours [redacted], Nigel [redacted] mailed a letter of apology and...
a $50 Gift Card for the inconvenience of the delay in Ms. [redacted] refund today, September 7, 2017. Patti [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Karen ***
We are in contact and working directly with the customer, as well as obtaining information from hotel and tour vendors
Patti ***
This matter has been resolved with the customer
The vendor Key Tours issued a credit for $450 on 9/1/17 to Ms. [redacted] Visa Card, this is the only option they would process the refund. Key Tours [redacted], Nigel [redacted] mailed a letter of apology and...
a $50 Gift Card for the inconvenience of the delay in Ms. [redacted] refund today, September 7, 2017. Patti [redacted]