Jamal's Collision & Frame

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[If you are rejecting the business's response please enter your rejection comments here.] The timepayment company would imply that I did not pay a $6,down payment for unit, they would further insist that we pay them for future months of $139.35, which is ludicrious We have been attempting ot contact them since February concerning the aledged finance chargbes, which is also ludicrious, and yet today, they would act as though ripping individuals to include the church off I know that there would be a finance charge on the balance of $2,and agree to pay said finance charge, but for us topay $6,which is 3,over the balance is not acceptable Therefore we are willing to pay a reasonable pay off of unit We have a purchase contract with *** ***, and at no time did we agree to lease this or any other unit
Regards
*** *** ** *** **Presiding Prelate (Sr Pastor) *** *** HQ Church

As previously stated, you do not owe any additional money on the accountWe are working to correct the glitch so that the $balance does not reflect when you lto the online portalYou should not receive any additional notices in the mailPlease allow time for the glitch to be correctedYour account with TimePayment is closed

TimePayment Corp.'s records indicate that we sent an electronic Universal Data Form to *** and *** on July 9, requesting that they delete the TimePayment trade line from your personal credit reportPlease allow a reasonable amount of time for the Credit Bureaus to update their databaseYou may contact the Credit Bureaus directly with any questions relating to their trade line deletion processWe apologize for any inconvenience, and it is our sincere hope that this matter has been remedied to your satisfaction

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
[I fully understand this was an equipment lease However, the equipment stopped working and was unusable The rep was contacted numerous times with no response I was left with no choice but to purchase equipment from another vendor and store the useless equipment in a safe place It is still in storage I wish to return the equipment and stop being billed for equipment that has not been in use since February 2016.]
Regards,
*** ***

Thank you for providing additional documentationOur Accounting Department was able to locate the payment, using the information provided in your documentationAs such, the payment is now reflecting as posted to your account and the account is in the process of being closedWe will sent a Universal Data Form to Experian and Equifax, requesting that they update the account information appropriatelyPlease note that TimePayment does not report its accounts to *** We sincerely apologize for the inconvenience, and hope that this matter has been remedied to your satisfaction

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.They lied about the lease It was supposed to be a loan and when I questioned why it said lease I was reassured that at the end it would be mine The payment just made was under pretenses because the representative told me it was for maintenance and I needed it Besides that this lease states 10% of fair market value How do they come up with 611? To buy it new right now the cost is $ Ten percent of that is This unit was bought used is is at lease years old This company is a rip off They have their representatives lie to customers and take their money under pretenses Please see attached pictures and the lease (which I was told was not a lease) And explain to me where they are coming up with My which was taking falsely need to be credited back!
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Dr*** *** is responsible for me being in *** behavioral hospital when the lathe was delivered making me unable to inspect itIt is her responsibility to pay for any contractual damagesShe did it because I don't know how powerful she is so she arranged for me "to be brought to a psych Hospital and tortured every time I need health care"A powerful woman like that should have no problem paying for $4,or $5,
Regards,
*** ***

TimePayment Corphas received your Revdex.com complaint, and we have had the opportunity to review your accountWe would like to take this opportunity to address your concerns, and clarify some of the terms of the contract that you signedFirst, please be advised that TimePayment Corpdoes not offer
loans, or charge “interest”The contract that you have entered into with us is a Commercial Equipment Lease Agreement, and not a loan agreementTimePayment is an equipment leasing company (as is more thoroughly described under UCC Article 2A), and not a bankTimePayment’s only role in this transaction was to purchase equipment of your choosing, from an independent equipment vendor, *** *** *** *** (“***”), to lease back to you for a mutually-agreed-upon monthly amountOur records indicate that you signed a Non-Cancelable Commercial Equipment Lease Agreement (“Lease”) on April 28, on behalf of *** *** d/b/a *** *** * ***You also signed as a Personal GuarantorPursuant to the terms of the Lease, you agreed to pay $(plus taxes and fees) for a term of monthsUpon receiving the executed Delivery and Acceptance Form, which confirmed that you had received and were satisfied with the equipment, TimePayment paid *** for the equipment and commenced the Lease on May 22, I have attached a copy of the Lease, for your reviewTo date, TimePayment has received of the requisite monthly lease payments due on this accountThe current monthly lease payment of $197.90, multiplied by the remaining monthly payments, totals $8,This amount does not include any late fees or collections costs that may be added to the accountTo address your concerns related to credit reporting, please refer to section of the Lease (“Credit Inquiries and Credit Reporting”)TimePayment has an obligation to report honestly and accurately to the credit bureaus, regarding your payment history with our companyAny negative credit reporting associated with this account is reflective of the account’s standing on the dates reportedWe hope that this response has clarified any confusionPlease do not hesitate to contact our Customer Service Department at our toll-free number with any further questions related to your account

TimePayment would like to apologize for any negative experience that you may have had with us, as we believe that customer service is of the utmost importanceYour complaint has been forwarded to the appropriate management team, for review Next, we would like to explain that you currently
have two (2) Consumer Equipment Lease Agreements with usThe first Agreement (***) was signed on July 11, and is for the leasing of (1) *** ABench and PedalsPursuant to box “C” (“Total Payments/Paper Billing Fee”) on page of that Agreement, you have agreed to submit monthly payments of $148.07, for a total of $8,to be paid by the end of the lease term The second Agreement (***) was signed on August 3, and is for the leasing of (1) Used Custom *** *** for *** APursuant to box “C” (“Total Payments/Paper Billing Fee”) on page of that Agreement, you have agreed to submit monthly payments of $71.23, for a total of $4,to be paid by the end of the lease term You were given ample time to review the Lease Agreements before signing them, and to elect not to proceed if you were not satisfied with the termsAfter you reviewed and signed the Lease Agreements, TimePayment paid the vendor, *** *** d/b/a ***, for the equipmentImmediately after each respective Lease Agreement commenced, TimePayment mailed you welcome letters, which summarized the lease terms, included copies of the Lease Agreements and urged you to contact us should the enclosed not be your understanding of the Agreements that you had entered intoAt no time thereafter did you contact us to advise that the terms stated on the Lease Agreements were not what you had agreed-to We apologize if you are now dissatisfied with the terms of the Lease Agreements, however we can find no evidence to suggest that these are not the terms that you agreed-toBecause the Lease Agreements have already commenced, the terms cannot be adjustedWe sincerely hope that our response has clarified the terms of your contractsPlease do not hesitate to contact us at our toll-free number, should you have any further questions or concerns

As stated in TimePayment’s initial response, pursuant to sections (“Maintenance of Equipment”), (“Disclaiming of Warranties”) and (“Equipment Servicing”), TimePayment does not provide servicing or warranties of any kindBy signing the Agreement, you have agreed to maintain the equipment in good operating and physical condition, at your own expenseFurther, you have acknowledged your understanding that no servicing of any kind is provided by TimePayment, and that any failure of the equipment is no basis for non-fulfillment of your obligations under the Lease If you wish to return the equipment to TimePayment, you may do so by shipping it to our ***, Massachusetts officePlease be advised that returning the equipment will not void or nullify the contract, nor your obligations as outlined therein We apologize that we cannot be of further assistance with the equipment servicing and functionality issues

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***I have sent a certificate to *** showing proof of Time payment listed as loss payee for those months without a lapse of coverageI spoke to her on Friday March 4,by email and she at first told me the documents were not acceptable, after I pointed out to her that Time Payment was listed as loss payee in the description she said that it was acceptablePlease speak to her about thisI am confident this proves full coverage without any lapse, I am not confident enough to go back to auto-pay in that I feel the company does not want to notify customers of any possible breach of terms so that they may sneak these charges in.
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Hi , my name is *** *** , I m compiling for " time payment "I can't pay them because I don't have job , plz I want to cancel that , they are sit with me
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
*** told me they didn't handle anything time payment didI can send email they sent I am getting lied to and want nothing to do with this [If you are rejecting the business's response please enter your rejection comments here.]
Regards,
*** ***

We understand that you are claiming that you did not sign the Lease Agreement, and that someone else used your personal information and signed your name to the LeasePlease complete and return the Forgery Questionnaire so that we can formally investigate this claim

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. I will not accept any business response and this case will remain open until the portal shows no balance due and no balance overdueIf that's a day or days, this will not be accepted as I don't feel this was a "glitch" but intentional in order to try to scam customers out of any extra money as possiblePlease do not respond until this "glitch" is corrected and I can see it for myself on the portal
Regards,
*** ***

Revdex.com:
Right now we have more important things to worry about than a shady company screwing people overOur house is flooded as well as all of our belongingsUnlike you, we work hard for our money and earn what we getNow we have to hope there is something to come home to.
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowThis is a ripoff, who leases a furnace that's already paid for and then buys it after the lease is up? That's just crazy, I've been all over the web reading thousands of consumers complaints against your companyYou have hem by the short hairs by suing them for non paymentThis is wrong, this is injustice, a hearachy of a multi million dollar corpthat's already fat, *** the life blood out of consumersI talked to *** *** *** *** ***/*** *** and they point their finger at youI will not adhere to this conditions without my lawyer going over your contact and following her advice
Regards,
*** ***

The consumer has not provided any further information or statements as part of their rebuttalAs such, TimePayment stands by our original response, submitted on July 2,

TimePayment Corp.’s Legal Department is in receipt of your complaint, filed with the Revdex.com in regard to Lease Agreement Account No***Unfortunately, we are not at liberty to discuss this matter with you directly as our records indicate that you have retained attorney *** ***As
such, any communication that we have in regard to your account must now go through your attorneyPlease ask your attorney to contact TimePayment’s Associate Attorney, *** *** ** *** *** *** *** ** ** ***