Initial Business Response / [redacted] (1000, 5, 2015/09/08) */ Dear ***, We apologize for the inconvenience; however, Jadoodevices were first launched in and the hardware has gotten to a point where it can no longer support the updated software and the newer featuresPlease note that you were not under any contract as you were only purchasing the hardware and the hundreds of live channels were provided to you for free Unfortunately, we would not be able to upgrade your device for freeWe had an upgrade promotion for our returning customers, such as yourself who could upgrade to the latest version Jadoo(which was launched in January 2015) for a discounted priceThat offer expired in July, but if you contact ***@jadootv.com we will offer you the same pricePlease reference this case if you choose to contact us Thank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) Dear Sir/Madam when I register my complain to you at that time they offer me canadian doller which I refused and told them that I can only able to pay you doller now after receiving your mail I called them and they said that our discounted price is canadian doller when I told them that you offer me canadian doller he told me that you dont have any prove for that and you already go to legal way now we only offer you doller I told him that I can only pay doller which he refused and told me to go anywhere you want this is our last offer
Initial Business Response / [redacted] (1000, 5, 2015/09/08) */ Dear ***, We apologize for the inconvenience; however, Jadoodevices were first launched in and the hardware has gotten to a point where it can no longer support the updated software and the newer featuresPlease note that you were not under any contract as you were only purchasing the hardware and the hundreds of live channels were provided to you for free Unfortunately, we would not be able to upgrade your device for freeWe had an upgrade promotion for our returning customers, such as yourself who could upgrade to the latest version Jadoo(which was launched in January 2015) for a discounted priceThat offer expired in July, but if you contact ***@jadootv.com we will offer you the same pricePlease reference this case if you choose to contact us Thank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) Dear Sir/Madam when I register my complain to you at that time they offer me canadian doller which I refused and told them that I can only able to pay you doller now after receiving your mail I called them and they said that our discounted price is canadian doller when I told them that you offer me canadian doller he told me that you dont have any prove for that and you already go to legal way now we only offer you doller I told him that I can only pay doller which he refused and told me to go anywhere you want this is our last offer