Jacoby Waterproofing, LLC

This email is in regards to Complaint ID # [redacted].  We have not received any calls from Mr. [redacted].  I have gone back to his residence to put the drain down the middle of the floor, but no one was home and the key was gone, which is how I entered the house when I started the...

project.  Also, I have tried to contact Mr. [redacted] without success to complete the project.  I have contacted Steve [redacted], who is the realtor for Mr. [redacted], in hopes of connecting with the home owner to complete this project.  This situation is, unfortunately, just poor communication.