Jack's Surf & Sport

Review: Purchased watch from this company. They charged card and saythey no longer carry the watch. Why sell something and charge a creditcard when you do not stock the product. Weird? Want my credit cardcredited immediately. If I did not email trying to find out where the watch was, I would not have found out that it was not coming.Desired Settlement: Need credit card refunded/credited today.

Business

Response:

Hi [redacted]

We received your email about the issue you had with ordering a watch

from us. I apologize that your pending charge was not voided when you

were notified of the watch being sold out. Our inventory is based on

what the stores carry and there are times where our inventory is not

updated immediately which is why the watch was available online, but

it was not in stock. The pending charge has now been voided and you

should see it appear back on to your account in 1-3 business days. Again, I apologize for this.

If you need anything else, please let me know.

Thanks,

(714)[redacted]