I went in for a free class the facility was decent, the other members were very nice and helpful. I signed up that day. its a 12 MONTH CONTRACT despite billing month by month, read the fine print. I was not told this. After a few days I realize its kind of a far drive and my back that id been going to pt for probably shouldn't be kickboxing and there were cheaper closer gyms. I ask to cancel my membership he says no. A few weeks later I have to walk out on crutches because of my back. I don't come back. I ask him to put my account on hold. A few weeks later I get a charge on my card for another month. Outraged I call up and tell him to take it off. Im not getting my money back but I can stop payments by having my doctor email a note. Horrible experience. [redacted] is only a nice guy if you're paying him.
I went in for a free class the facility was decent, the other members were very nice and helpful. I signed up that day. its a 12 MONTH CONTRACT despite billing month by month, read the fine print. I was not told this. After a few days I realize its kind of a far drive and my back that id been going to pt for probably shouldn't be kickboxing and there were cheaper closer gyms. I ask to cancel my membership he says no. A few weeks later I have to walk out on crutches because of my back. I don't come back. I ask him to put my account on hold. A few weeks later I get a charge on my card for another month. Outraged I call up and tell him to take it off. Im not getting my money back but I can stop payments by having my doctor email a note. Horrible experience. [redacted] is only a nice guy if you're paying him.