Jackie Tutor Auto Sales and Service

I had my 2016 Sierra towed to Jackie Tutors Auto in the beginning of May of this year. They stated that the engine needed to be replaced at this time. This repair shop had the vehicle until I was told that I could pick it up and the repair had been completed on 6/11/20, six weeks later at over $6300. I picked it up and the truck broke down the next day. I was told to go to Auto Zone and clear the codes and drive the truck to Tutors at this time. The truck broke down again before Craig Tutor stated that he would come and tow the truck. Tutors had the truck stating that they did not know what was wrong and had been communicating with General Motors trying to figure out what the issue is. My truck had been sitting outside of Tutors this whole time with Tutors not communicating effectively with me. Tutors towed the truck to GMC in Tupelo, MS on 8/4/20 stating that they did not know how to fix the truck even though they had taken over six thousand dollars in this process. GMC stated that Tutors is responsible for the repairs as the engine replacement caused additional issues to the truck and will not work on the truck. I called Craig Tutor on 8/11/20 to relay this information and to tell him that he will have to go and tow the truck back to the shop. I also requested that I be placed in a rental vehicle because I have had no working vehicle for 4 months at this time. Craig Tutor laughed at me and has not gone to get the truck from GMC as of 8/21/20. He also stated that "it will be a month before I can fix it because we are really busy right now".