On the original estimate for the water pump and timing belt she was given a discount of over $She paid only $labor plus less than $for partsWhen they came to pick up the vehicle the bill was $which she had approved the estimate forI gave her an additional $discount if they paid cashThey paid with a credit card check from [redacted] which cost me another percent to process or about $On top of that I gave her another $off the billSo between the original $discount and $discount and $processing fee for a credit card check her total discounts are already are already $in discountsI feel that more than compensat d for her loss of timeHer check engine light was her n because of a coolant bypass valve which was a code it originally came in withbesides the overheating codeI have already lost money on this car and I feel the discounts given were generous on my part Sincerely yours, Jack [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I appreciate the response, however, when I was given the original estimate I was also given a time frame of weeks, not monthsAnd the customer service well let's just say there was none if I didn't call for an update I never heard from himAnd it was always a few more days, which turned into monthsI am outraged at how long it took to complete the serviceThere is no excuse for that [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Nadia ***
The customer bounced the check with msg funds so at this point in time no payment of any kind has been made and I am out all this moneyI will be looking inyoa lawyer for collection unless the customer wants tomakean arrangement to pay for this badcheck
On the original estimate for the water pump and timing belt she was given a discount of over $She paid only $labor plus less than $for partsWhen they came to pick up the vehicle the bill was $which she had approved the estimate forI gave her an additional $discount if they paid cashThey paid with a credit card check from [redacted] which cost me another percent to process or about $On top of that I gave her another $off the billSo between the original $discount and $discount and $processing fee for a credit card check her total discounts are already are already $in discountsI feel that more than compensat d for her loss of timeHer check engine light was her n because of a coolant bypass valve which was a code it originally came in withbesides the overheating codeI have already lost money on this car and I feel the discounts given were generous on my part Sincerely yours, Jack [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I appreciate the response, however, when I was given the original estimate I was also given a time frame of weeks, not monthsAnd the customer service well let's just say there was none if I didn't call for an update I never heard from himAnd it was always a few more days, which turned into monthsI am outraged at how long it took to complete the serviceThere is no excuse for that [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Nadia ***
The customer bounced the check with msg funds so at this point in time no payment of any kind has been made and I am out all this moneyI will be looking inyoa lawyer for collection unless the customer wants tomakean arrangement to pay for this badcheck