Because they have a policy and make you aware of it, they need to have it clearly stated on their website or catalog for your confirmation How do I know the policy even existed until I questioned it? When the customer service representative called me concerning the returns, I expressed to her that I would be making a complaint with the Revdex.com over the 20% restocking fee Also, they had not even attempted to contact the facility in Georgia to see if the fifth set of scrubs was returned They jumped to conclusions that I had only returned four sets They should do their research before having customer service make a call to the customerI am requesting the 20% restocking fee be reimbursed Thank you- [redacted]
Because they have a policy and make you aware of it, they need to have it clearly stated on their website or catalog for your confirmation How do I know the policy even existed until I questioned it? When the customer service representative called me concerning the returns, I expressed to her that I would be making a complaint with the Revdex.com over the 20% restocking fee Also, they had not even attempted to contact the facility in Georgia to see if the fifth set of scrubs was returned They jumped to conclusions that I had only returned four sets They should do their research before having customer service make a call to the customerI am requesting the 20% restocking fee be reimbursed Thank you- [redacted]