jack daniels

Review: My emergency brake did not work on my car. They said I need new break cables. I gave my OK to do the job Price about 280.00 dollars .They said it was done . Tried them before I left ---did not work .They said I should come in tomorrow when their TOP mechanics would be there . Later they said it was done .. Got in car and tried it I had a little break after you pulled the break handle as far back as it went. Drove the car about 20 m.p.h. pulled the handle as hard as I could and the car slowly started to go slower until it finally stopped .I called them --said I would give them one more chance ----they said bring it in tomorrow . I did .I said the adjustment was not tight enough .THEY SAID THEY ADJUSTED ALL THEY COULD --THEY COULD DO NOTHING ELSE AND SENT ME HOME WITHOUT SAFE EMERGENCY BREAKS I said the parts are new they have to work .They took my money still no breaks -sent me 90 dollars .I think I should get all my money back after all I still have to get safe breaks . How can they get away with this ? [redacted]Desired Settlement: EITHER FIX IT RIGHT AT NO ADDITIONAL COST OR A REFUND OF ALL MY MONEY

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Jack Daniels regarding complaint ID [redacted].

Regards,