Jack and Jills Childrens Boutique

Review: This business takes children's clothing on consignment and after you leave it there for resale the merchandise disappears. They advise you that they can't find it or they will not look for it and do not care what happened to the clothing that you put on consignment and are not willing to reimburse you for your loss. So, do not do business with them, they will take your merchandise and never pay you for it.

Product_Or_Service: Children's Clothing and Shoe's

Order_Number: N/A

Account_Number: [redacted]

Desired Settlement: DesiredSettlementID: Refund

We would like the product back or a cash buy-out.

Business

Response:

Initial Business Response

All of our contracts state specific criteria in order to be consigned. If it doesn't meet the criteria it is donated to other organizations. This consumer left bags that were gone through. Very little was kept. What was sold was paid out to her according to contract. Everything else that was not meeting our criteria was donated. When she dropped off her items I offered to go through things to only keep what could be consigned. She was in a hurry, and didn't want to wait for me to go through the bags. Things that are put on consignment that do not sell are donated after 60 days. Unless you come in before the 60 days are up. Then, you can reclaim the items you place on consignment. She did not come in before the 60 days. The items she is complaining about were not put on consignment, as they didn't meet our criteria.

Final Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

Everything she says is a lie. Never did we sign a contract. I did wait there and do know what she took to sale. She never paid me for any of my items or let me have any of my items back even though I came to get them several times before the 60 days. I even tried to email her several times to see if I could pick up the items or let her know what I wanted back. She ignores my emails. There was always an excuse such as she was to busy to look for the items, they could be in storage, haven't put them for sale yet, maybe they sold but her computers were down so she wasn't able to tell me. I'm super upset that a business person would do this to a customer. I would like her to either give me my items back or reimburse me for the items.