Complaint: 11631792
I am rejecting this response because:I accept that part of the response which states that the invoice has been voided, however I reject their...
statement that I actually ordered a part for a refrigerator/freezer that I wanted them to inspect in order to determine whether to keep it or replace it with a new one. I didn't order the part and it would have been ludicrous for me to do so. Regards,
W[redacted]
The invoice has been voided and there are no further actions that may be taken.
The customer did in fact order the part because he wanted us to complete it one trip. However, the invoice has been voided.
Complaint: 11631792
I am rejecting this response because:I accept that part of the response which states that the invoice has been voided, however I reject their...
statement that I actually ordered a part for a refrigerator/freezer that I wanted them to inspect in order to determine whether to keep it or replace it with a new one. I didn't order the part and it would have been ludicrous for me to do so. Regards,
W[redacted]