J & J Tire & Recapping Inc

Dave B[redacted] explained that a rep went and looked at the door, and also a manufacturer rep also looked at the doors. The color chips were compared with the doors and there was no visible difference.  He noted that a [redacted] report had been done, and that the consumer was asked to send a...

copy of that report. Without evidence of a difference there was nothing the business could do. The [redacted] report was never supplied.  There is no difference in the paint and the consumer has been unable to prove otherwise, so there is nothing the business can do.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Springville Door and Window already has this information but it is alos attached for you

Dave explained that he would be willing to refund for the paint, $240., although there is only 1% difference in the paint, if even that much.