Horrible! Turned wedding dress PINK! Owner says its not that pink! It was white with red border at bust and around bottom of dress Took in for spot clean and press, got a PINK dress! Owner said miscommunication between his crew, admitted that he had submerged the entire dress to rinse, which cause it to turn PINK! I took dress to my seamstresses who was willing to remove red fabric so J&D could whiten only the parts needed to be white owner refused! Would not help! Ruined dress! Then has the nerve to contact me and ask me not to post this to social media! I will warn anyone to stay away from J&D Cleaners! Horrible customer service! Claimed they went above and beyond! How? My wedding dress is PINk! I asked him to please, since this was your mistake have someone stay late or work a different day to fix my and only wedding dress and he would not helpHorrible horrible!
Horrible! Turned wedding dress PINK! Owner says its not that pink! It was white with red border at bust and around bottom of dress. Took in for spot clean and press, got a PINK dress! Owner said miscommunication between his crew, admitted that he had submerged the entire dress to rinse, which cause it to turn PINK! I took dress to my seamstresses who was willing to remove red fabric so J&D could whiten only the parts needed to be white owner refused! Would not help! Ruined dress! Then has the nerve to contact me and ask me not to post this to social media! I will warn anyone to stay away from J&D Cleaners! Horrible customer service! Claimed they went above and beyond! How? My wedding dress is PINk! I asked him to please, since this was your mistake have someone stay late or work a different day to fix my 1 and only wedding dress and he would not help. Horrible horrible!
Horrible! Turned wedding dress PINK! Owner says its not that pink! It was white with red border at bust and around bottom of dress Took in for spot clean and press, got a PINK dress! Owner said miscommunication between his crew, admitted that he had submerged the entire dress to rinse, which cause it to turn PINK! I took dress to my seamstresses who was willing to remove red fabric so J&D could whiten only the parts needed to be white owner refused! Would not help! Ruined dress! Then has the nerve to contact me and ask me not to post this to social media! I will warn anyone to stay away from J&D Cleaners! Horrible customer service! Claimed they went above and beyond! How? My wedding dress is PINk! I asked him to please, since this was your mistake have someone stay late or work a different day to fix my and only wedding dress and he would not helpHorrible horrible!
Horrible! Turned wedding dress PINK! Owner says its not that pink! It was white with red border at bust and around bottom of dress. Took in for spot clean and press, got a PINK dress! Owner said miscommunication between his crew, admitted that he had submerged the entire dress to rinse, which cause it to turn PINK! I took dress to my seamstresses who was willing to remove red fabric so J&D could whiten only the parts needed to be white owner refused! Would not help! Ruined dress! Then has the nerve to contact me and ask me not to post this to social media! I will warn anyone to stay away from J&D Cleaners! Horrible customer service! Claimed they went above and beyond! How? My wedding dress is PINk! I asked him to please, since this was your mistake have someone stay late or work a different day to fix my 1 and only wedding dress and he would not help. Horrible horrible!