Ithaca Phone Repair

I have offered to fix the phone screen, I would need to see the phoneIf he brings it in by 6/30/2016, I will replace the screen

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my
complaint. For your reference, details of the offer I reviewed appear below.I no longer live in *** ** and cannot return for another repair by the company in questionI discussed my moving plans with the company before I purchased the repair serviceI was assured premium quality and authentic Apple partsThe hardware on my device was replaced with generic parts that have called apartI have photos and videos to demonstrate the hardware failure as a result of the unsuitable parts used for the repairI cannot return to the company for another replacement; I want a refund so that I can have the device fixed again but this time with authentic parts (as I was originally promised). Regards,*** ***

I have offered to fix the phone screen, I would need to see the phone. If he brings it in by 6/30/2016, I will replace the screen.