Isweb

TelResponse to complaint #***The workmanship completed at MrC***'s home was professional and thoroughMrC*** along with managers Matt B*** and John H*** inspected the work upon completion and found it in excellent condition in MrC*** paid in full upon
completionThe contract was executed and the house painted according to our standard practice outlined in the contractTwo coats of exterior paint were applied to the house as witnessed by Mr.C*** himself and according to standard practiceThe painting of the one inch bottom underside of the roofing shingles that extend over the eve was painted as it is standard practiceWe have refinished homes and MrC*** has been the only person to take issue with this practiceWe offered to paint the bottom underside of the shingles black for MrC*** which would change the cosmetic appearance and he refusedThe claim that the textured aluminum siding was damaged due to caulking is falseThe caulking is applied to seal doors and windowsThere are imperfect edges that cannot be made perfectly straight on older homesTherefore, we find there is no reason to offer a refund as requested by MrC*** l us why here

Per phone conversation with consumer:We received a call from the owner, and he sent one of his guys to our property and they addressed everything We are satisfied and consider the matter resolved