We don't want to waste any more time or energy on this ridiculous companyWe went elsewhere to repair our system for a third of the priceWe just hope no one else has to go through what we did with themExhausting
Revdex.com N12th St.Phoenix, AZ 85014Regarding Complaint # [redacted] ***Dear Complaint Resolution Consultant,This letter is in response to the complaint filed by [redacted] ***Isley's did install a new spli system heat pump on the home located at *** [redacted] **The installation was perfor ed on 7/25/Isley's provides a two year labor warranty on all of our installations and the ariufacturer's equipment warranty is years on aU parts.The size (or capacity) of the air heat pump required to heat and cool any property is det rmined by a load ca.lculationThe load calculatiortcompleted for this residence determined that a t n system was required to cool the home properlyWe installed a ton stage Trane Heat PumpAddit onal return air vents were installed to meet the air ow requirementsA copy of the load calculation is ched to this correspondence.Our records indicate no maintenance services or repairs have been performed by us onsystem for almost yearsMs [redacted] c lled on 7/23/with a complaint of the system ot working properlyOur customer service repre entative encouraged Ms [redacted] to purchase a maint nance agreement that provides a bi•
We don't want to waste any more time or energy on this ridiculous companyWe went elsewhere to repair our system for a third of the priceWe just hope no one else has to go through what we did with themExhausting
Revdex.com N12th St.Phoenix, AZ 85014Regarding Complaint # [redacted] ***Dear Complaint Resolution Consultant,This letter is in response to the complaint filed by [redacted] ***Isley's did install a new spli system heat pump on the home located at *** [redacted] **The installation was perfor ed on 7/25/Isley's provides a two year labor warranty on all of our installations and the ariufacturer's equipment warranty is years on aU parts.The size (or capacity) of the air heat pump required to heat and cool any property is det rmined by a load ca.lculationThe load calculatiortcompleted for this residence determined that a t n system was required to cool the home properlyWe installed a ton stage Trane Heat PumpAddit onal return air vents were installed to meet the air ow requirementsA copy of the load calculation is ched to this correspondence.Our records indicate no maintenance services or repairs have been performed by us onsystem for almost yearsMs [redacted] c lled on 7/23/with a complaint of the system ot working properlyOur customer service repre entative encouraged Ms [redacted] to purchase a maint nance agreement that provides a bi•