Iron Horse Gutterworks LLC

This letter is in response to a complaint filed to the Revdex.com on 5/5/2016 -ID#[redacted].There are a lot of different variables that can cause a buildup of icicles on the roof. Icicles can be caused by inadequate insulation in the walls of the home/attic space, ventilation, direction...

of the house during winter months, weather, etc. Our Leaflock System is in no way designed to prevent the formation or buildup of icicles. Leaflock is a nose forward leaf protection system which means that the nose of the leaf protection overhangs the lip of the gutter. The mount in bracket system is preset and non-adjustable giving the Leaflock panels the perfect fit everytime.Please refer to the warranty provided by Leaflock. Page two, bullet point 6 states "Icicle formation on the leading edge of the Leaflock panel does NOT indicate product failure!Actually, icicles show you that the panels are indeed "nose forward" and working as designed" .Possible solutions: Installation of heat cable underneath the Leaflock panels.Thanks,Eric [redacted] - Owner [redacted]