Iron Eagle Property Management, LLC

August 19, Re: Complaint # [redacted] Dear [redacted] , In response to your letter regarding the complaint against our company made on 08/06/I have attached documents that were signed by the complainant at the time they took occupancy of the property at *** * [redacted] *** ** *** [redacted] ** ***We go over every aspect of the lease with new tenants in detail at signing The welcome sheet which lays out the funds paid at signing and what is refundable and what is not, was agreed to and signed by the tenants The lease which was also agreed to and signed by the tenant also lays out how the deposit is disbursed based on the condition of the unit upon the move out report that is received at our officePlease let us know if you need any further information Also [redacted] [redacted] is no longer with the companySincerely, [redacted] [redacted] Assistant Property Manager

August 19, 2015 Re: Complaint # [redacted] Dear [redacted], In response to your letter regarding the complaint against our company...⇄ />
have attached documents that were signed by the complainant at the ti...⇄ the property at [redacted] * [redacted] ** [redacted] **  [redacted]. We go over every aspect of the lease with new tenants in detail at�...⇄ which lays out the funds paid at signing and what is refundable and�...⇄ signed by the tenants.  The lease which was also agreed to and sign...⇄ how the deposit is disbursed based on the condition of the unit upon...⇄ received at our office. Please let us know if you need any further information.  Also [redac...⇄ company. Sincerely, [redacted] Assistant Property Manager