Iron Ally

On 11/3/2018 I received an email from Ryan S (affiliate marketer and owner of Iron Ally) promoting a web hosting account at Iron Ally. The benefits touted in the email for the hosting account were:

#1. You never have to pay for hosting again - no more monthly or annual fees.

#2. You're getting extremely high-quality hosting so you'll have blazing fast websites (all servers are minimum of 32 CPU cores, 32GB RAM, SSD primary drives and 1,000 MPBS uplink speeds).

#3. You get a permanent membership to ***, my *** affiliate and WordPress training library with hundreds of lessons.

#4. Your one-time fee for the permanent account is temporary - I will completely refund this fee once I hit 5,000 hosting subscribers (you'll be surprised how quickly I'm able to reach this level)! (This never happened.)

The email also stated: "These "lifetime" / "permanent" hosting accounts are for the life of my hosting company with a guaranteed minimum of 10 years (whichever lasts longer)."

On 5/20/2019, I opened a support ticket regarding a question but I did not receive a response.

On 7/16/2019, I opened another support ticket and did not receive a response.

on 8/26/2019, I opened yet another support ticket, and again I did not receive a response.

On 1/25/2020, I noticed that the response time for my websites (both front and back ends) on that server had severely degraded. After three days, the problem not only persisted but also got worse.
I then opened a trouble ticket pointing out the problem and asking for a resolution, but I got no response back from the support desk.

I then sent an email directly to the owner of the web hosting business (Ryan S) explaining the degradation of server response time as well as the fact that no one in tech support is responding to support tickets.

A few hours later my web hosting account was shut down. No explanation or response to my support tickets or email was ever returned to me. As a consequence, I lost access to all my websites.