I order books from this companyThe receipts I received in my e-mail and even on their website to this day all quote one priceHowever, they charged me moreI spoke with their customer service and they claim those amounts are estimatesHowever, no where on the receipt nor on the website does it state thatThey claim there is nothing they can do because its all taxesHowever, there is an amount for taxes on the receiptIf I order from any other online service, they are able to give me exact taxes immediatelyI feel that it is fraudulent to tell me you are going to send me a receipt stating one amount and charging me a different without prior notification
I purchased two orders which are no longer valid because Cisco didnt update my labs or books
The purchases are for a year of lab and supporting books, however Cisco updated their test making the material outdated before a year duration of my purchase
One includes a book from cisco press that is now outdated before a year
The lab that is version and not the new which came a month later
Order numbers
*** and ***
I order books from this companyThe receipts I received in my e-mail and even on their website to this day all quote one priceHowever, they charged me moreI spoke with their customer service and they claim those amounts are estimatesHowever, no where on the receipt nor on the website does it state thatThey claim there is nothing they can do because its all taxesHowever, there is an amount for taxes on the receiptIf I order from any other online service, they are able to give me exact taxes immediatelyI feel that it is fraudulent to tell me you are going to send me a receipt stating one amount and charging me a different without prior notification
I purchased two orders which are no longer valid because Cisco didnt update my labs or books
The purchases are for a year of lab and supporting books, however Cisco updated their test making the material outdated before a year duration of my purchase
One includes a book from cisco press that is now outdated before a year
The lab that is version and not the new which came a month later
Order numbers
*** and ***