iOffer

Complaint: [redacted] I am rejecting this response because: [redacted] order# [redacted] CLICK THE LINK [redacted] I have not received any messages from seller or IofferI have emailed Ioffer & seller continuously and I get the same message from Ioffer & nothing from sellerAnd for the record I HAVE FOLLOWED ALL THE PROCEDURES: MESSAGE SELLER, ALERT & MESSAGE IOFFER, CONTACT [redacted] ***, CONTACT SHIPPING COMPANY! SO when IOFFER say they encourage me to do the following, what more am I suppose to do, I keep doing the procedure and nothingI have ordered from ioffer before this and didn't have any problemsI'm don't understand how or why I just want to get the resolveSo if Ioffer saying, they talked to seller why haven't the seller contacted me,none of my information has changed, I feel this is way for Ioffer to get the Revdex.com off their backI want this RESOLVE, the messed up part is that this order was for mother's day, I volunteer at domestic violence shelters & I got with the kids to find their mom something for mother's day,each child picked out what he/she wanted to give to their mom, It's not about just the money it's about the disappointment in those kids facesI have tried to get the seller to just send the order & nothing! I did everything I was suppose to do as buyer and I want my money, this shouldn't have never happened but it did & NO I HAVE NOT RECEIVED A MESSAGE, A PHONE CALL OR ANYTHING FROM SELLER OR IOFFER!!! What sad is this seller is still selling in a 3rd different name, I know last time I told Ioffer & prove that the seller was under a different name selling I was locked out my account & I'm not able to order anything from another sellerI just want my money back THAT'S All!!! Sincerely, [redacted]

Some sellers through their site are not honest, however, they are great at fixing the problem on their end.

Well Ive attempted to buy different items on this weak site and was burned on all First of all.the tracking system will never have your items in them cuz they dont existSo youll keep checking day after dayWhen u ask for a refund they beat around the bush and wont give you a direct answer to your questionGet ahold of I offer.and they tell you.that they arent responsibleWell I Offer u areYour the ones letting criminals on here to embezzle money from people all over the worldI am going.a bit higher and I turned this [redacted] site in

DO NOT USE this web site for anything Selling or Purchasing because they will SELL YOUR EMAIL ADDRESS, I singed up for selling, you need to enter a credit card payment to able to register as a seller, the verification system does not work and then they will restrict your account, I closed the account and just right after that my email account was flooded with to JUNK emails everyday, WARNING WARNING WARNING, read all the complaints and don't fall for their SCAM -- DO NOT USE THEM!!!

I ordered two dog collars.leashes from offer on October 13, from a seller named [redacted] The products were said to be delivered in the range November - November 22, I have been contacting the seller for over a month now trying to get a refund as he claims the package is on its way yet when I click on the tracking information it shows that the tracking history stopped in October and never went any further than thatI do believe I am being scammed and I would like a refund for my two purchases of $

Complaint: [redacted] I am rejecting this response because:The seller never responded to me and my problem is not solvedI would like at least a partial refund and an apology from the sellerThe sellers name is [redacted] Sincerely, [redacted]

Hi [redacted] , We have contacted the seller on your behalf and hope that s/he will provide the requested refund or reshipment of your pillowcases in a timely manner Thanks, iOffer

Mr [redacted] : Again, we're sorry you were having trouble with your orderAccording to USPS tracking, your order was delivered on January 10, 2017: [redacted] Your order can be reviewed here: [redacted] We hope this helps resolve any ongoing issues with this order iOffer

Initial Business Response / [redacted] (1000, 5, 2015/10/07) */ October 7, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] : This is to respond to your letter dated September 30, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site First, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states: iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE! All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Mr [redacted] knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions We're sorry Mr [redacted] is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process If he hasn't done so already, we advise Mr [redacted] to please refer to the following: File a dispute with your payment processor to request a refundYou can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem We are very sorry for the inconvenience that this may have caused Mr [redacted] and hope the above provides you with sufficient information to respond to his complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer.com [redacted] @ioffer.com

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] What a horrible response by this company IOfferI read the response by IOffer to the Revdex.com and my complaintIt's incredible that a company will put their name up on something and then except no responsibility when the customer doesn't get what he was told by the advertisementI would advise any customer dealing with IOffer and the other companies that they are involved with, until IOffer gets a phone number like any other legitimate business that a customer can call to cancel, change a size of the product or any other problem a customer just may haveI would've never done business with a company who doesn't have a legitimate phone number to contact them withThey have a number but it's no good All I could do was call a fake number that they have set up that no one ever answersIt is just a voice-mail answering service of some type that won't return a callIt tells you to leave a message just as they do with an email address that only sends back automated emails that make no senseI tried tracking my product that I ordered by the USPS tracking system, and then the USPS Tracking System lost track of it and the next thing I knew I was completely out of optionsI called the USPS Tracking System, they asked my what kind of company was I dealing with and then I knew I was in troubleI now could not track my lost product by USPS, which you are told that you could do, and I could not get a response by their fake and automated email address they give you, and I could not speak to anyone about my issue at their fake and phony phone number that they listI would advise anyone not to do business with IOffer or anyone that is affiliated with them until they are willing to take responsibility for something and until they get a legitimate email address, a legitimate tracking system and a legitimate phone number that you can call and discuss an issue that you may have with themAny company without a legitimate contact number is probably not legitimate, and any company who puts their name on something, but then doesn't want to take any responsibility for any of the issues that arise is not a legitimate company, and not willing to satisfy it's customer and most likely could care less about the customer, and should not be trusted in any way whatsoeverI learned this the hard way, but I want to save anyone else who plans on ordering through this bad systemDo not do business with this company

I ordered some shoes for a family member for his prom through this companyI ordered the shoes on April 15, as his prom was on April 30, The advertisement said that I would get the shoes in 5-days which would have made the latest date April 25, according to the advertisementI received the shoes on May 6, I tried calling, sent tons of emails, but this company never responded to my emails besides some bogus automated stuff, and never gave a phone number where I could actually speak to anyoneEverything is done by some bogus emailI tried every which way I could to stop the order and tell them I don't want or need the shoes because they were not going to be able to ship my shoes by the promised 5-day period that is on the advertisementThis company should not be in business if they don't allow you to speak to someone to solve a problemEven their fake contact numbers send you to email in which is either automated or phonyThe tracking number they gave m

Initial Business Response / [redacted] (1000, 5, 2015/12/01) */ December 1, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] This is to respond to your letter dated November 24, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site First, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states: iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE! All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Mr [redacted] knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions We're sorry Mr [redacted] is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process On November 18, 2015, Mr [redacted] submitted a Helpdesk ticket via iOffer's online portal (Ticket# XXXXXXX) and was instructed to immediately request a refund or exchange directly from the independent seller and his payment processor If he hasn't done so already, we advise Mr [redacted] to please refer to the following: Step - Contact the seller directly (http://iofr.me/Sg156S) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: PayPal (Days) - http://iofr.me/pobXsS Google Wallet (Days) - http://iofr.me/r4nDXD Amazon Payments (Days) - http://iofr.me/mSFa2G Credit Cards (Days) - Call your bank or credit card company to request a charge back We are very sorry for the inconvenience that this may have caused Mr [redacted] and hope the above provides you with sufficient information to respond to his complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer.com [redacted] @ioffer.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have done everything you listedI have tried several times to contact the seller he is not willing to refund my moneyWhen I went to your site it said secure paymentsMore money was charged to my card after the payment and the merchandise I received was not sizes according to the descriptionI want a full refundThis site is fraudulent!!!!! Final Business Response / [redacted] (4000, 9, 2015/12/27) */ December 27, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] : This is to respond to the folldated December 14, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site Again, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process We have contacted the seller on Mr [redacted] 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerAdditionally, the seller's account has been suspended pending a resolution to this matter We are very sorry for the inconvenience that this may have caused M [redacted] and hope the above provides you with sufficient information to respond his complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer [redacted] @ioffer.com Final Consumer Response / [redacted] (4200, 11, 2016/01/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept it because, your site should have more control of the advertising and how the sellers promotes his or her merchandiseLastly I think your site should better protect the image and make sure if the customers are not mislead and the seller does take more money than what the merchandise costThis is all fraud and your site needs to refund me because the seller is not responding

Ioffer.com supports scam artists! I ordered a pair of knock off Nike Roshe Run's for $from the seller ' [redacted] ' on February 12thThe merchant seller had a 98% satisfaction rate with over customersAs soon as my payment went through this merchants account practically vanishedIt became a brand new account with feedback and active listings.The merchant stopped responding to me as soon as my payment went throughIt seems very like that Ioffer is working with these scammers offering trustworthy accounts to the scam artists for some kind of compensation

Never buy from this web site NEVER they take your money and never send you the item they don't have Customer Service they laying April will be one year for my order that I never received .I paid $ for iti left the seller so many messages never got back to my

The iOffer website is absolutely horribleI ordered a purse on July 18, and I have yet to receive itSince then, I have reported a problem on the website, contacted the seller (who gave me a tracking number that isn't even real?), and have left iOffer a voicemail, and they never returned my callThis is ridiculousIt has been 6-1/months since I placed my order and I have yet to have someone resolve my issue or even acknowledge me when I reach outAll I want is a refund for the item I didn't receiveI don't think that is asking muchI am unsure how iOffer is even in business after all the bad reviews The item I ordered was: Fashion handbags bags mlarge The seller is: fearde (12042) BEWARE OF THIS PRODUCT/SELLERIT'S A SCAM!!!!!

Ordered and Paid for an item that was never recieved and they refuse any communication and a tracking number that does not exist

order a item and did not get the item be mailing the seller no mail back and the site wont mail me back as well this site is a scam

If you value your money and expect quality product do not order from this siteThey send you the wrong merchandise and they take months for refundAnybody can post on here & ioffer let themThey are a big scam

I made a purchase on March 29, for a product I have never received or offered a returnI contacted the seller on multiple occasions and was told the product was on it's way.! NEVER GOT ANYTHING JUST TOOK MY MONEY!

I ordered about items from the seller [redacted] on I offer and he took my money and then a few days after processing my payment told me that the order would be canceled I never received my usd back for the purchases I made and he keeps playing games with me when I try to comunicate this with him