International Winery Outlet

Review: An order placed on May [redacted], 2013 has not been delivered to the recipient: [redacted] at [redacted]. According to the tracking system provided by the website, [redacted], the order has not shipped.

At this time, 23 phone calls have been made during regular business hours, only three of which have been answered by staff. I have been informed that I will receive follow-up phone calls regarding the situation. No such phone calls have been received.

Information regarding the transaction:

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Order Date: 5/**/13

Payment By: Visa

Confirmation No: [redacted]

International Winery Outlet Items

3 DRAMBUIE OLD BOTTLE SCOTCH LIQUER @ $31.76 = $95.28

Sub-Total: $95.28

Shipping: $59.50 (Standard)

International Winery Outlet Total: $154.78

-----------------------------------Desired Settlement: Delivery of order [redacted] by the end of August, 2013.