Integrity Alarms

We have apologized to Mr [redacted] for the delay in response to his concerns, and have cancelled his account without penalty

We have spoken with Mr [redacted] and resolved all of his concernsFirst, we do have a policy of explaining to every customer, following installation of their alarm system, that some cities require alarm permits Nonetheless, Mr [redacted] has since applied for his permit, and we are reimbursing him for the alarm fee he incurred Additionally, a technician has serviced his alarm system and replaced a faulty motion detector at no cost to the customer Mr [redacted] is satisfied with this response

First, we apologize for the delayed response, but we have been working diligently to communicate and come to terms with Ms*** throughout the past two weeks
While there was some confusion between the discussion the sales representative seems to have had with Ms***, and the terms of the
contract, the contract that Ms*** signed did include all of the terms and payment arrangementsSince the sales representative that Ms*** dealt with no longer does business with our company, we are unable to ascertain where the confusion occurredAs a result, we have agreed to refund one-year of services fees to Ms***, per her request
It is our goal to provide excellent customer service, and we are sorry that Ms***'s experience did not meet expectations, but are hopeful that this large service credit makes up for some of her frustration

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We have spoken with Mr*** and resolved all of his concerns.First, we do have a policy of explaining to every customer, following installation of their alarm system, that some cities require alarm permits Nonetheless, Mr*** has since applied for his permit, and we are
reimbursing him for the alarm fee he incurred Additionally, a technician has serviced his alarm system and replaced a faulty motion detector at no cost to the customer Mr*** is satisfied with this response

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me The issue has already been resolved.
Regards,
*** ***

Good
afternoon,
","sans-serif"">We
are sorry for Mr[redacted]'s lossTraditionally, in the event of an account
holder's death, the account will revert to the estate holderHowever, we have
spoken with [redacted], the estate holder, and agreed to cancel the contract
without penaltyPlease let me know if you have any questions
Thank
you,
[redacted]
Integrity
Alarms
[redacted]
Ph
[redacted] fax [redacted]

We have apologized to Mr. [redacted] for the delay in response to his concerns, and have cancelled his account without penalty.

We have spoken with Mr. [redacted] and resolved all of his concerns.
First, we  do have a policy of explaining to every customer, following installation of their alarm system, that some cities require alarm permits.  Nonetheless, Mr. [redacted] has since applied for his permit,...

and we are reimbursing him for the false alarm fee he incurred.  Additionally, a technician has serviced his alarm system and replaced a faulty motion detector at no cost to the customer.  Mr. [redacted] is satisfied with this response.

Good
afternoon,
 
We
are sorry for Mr. [redacted]’s loss. Traditionally, in the event of an account
holder’s death, the account will revert to the estate holder. However, we have
spoken with [redacted], the estate holder, and agreed to cancel the contract
without penalty. Please let...

me know if you have any questions.
 
Thank
you,
 
[redacted]
[redacted]
Integrity
Alarms
[redacted]
[redacted]
Ph
[redacted] fax [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
I learned something.I willl not trust any big company or salesmen doing business like this way.before friendly after they dont care.
Thanks Revdex.com
Regards,
[redacted]