InsureOne Independent InsAgency, LLC

InsureOne understands the customer’s frustration, however, the customer is responsible for requesting a refund and cancelling the policy in writingOur agents would not have any idea of the outcome of a claimThe carrier still has the policy active which means the carrier also did not return the premium to InsureOneAs a result, the customer would not receive any returned premium from InsureOne

Tell us why hereWe take great pride in assuring all customers are provided exceptional service and apologize for any inconvenienceWe regret to inform the customer that the decision on the claim is completely up to the carrierAs a broker, InsureOne is not responsible for any refund relating to the claim and any inquiries regarding claim should be directed to the carrierWe welcome the customer to contact us if he has any further questions regarding InsureOne’s position