Innovative Grass Reviews (5)
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Innovative Grass Rating
Address: 7622 Dyewood, San Antonio, Virginia, United States, 78249-4255
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Response:Problem resolvedA check is being sent from the companyA request has been made to the accountant[redacted]
Consumer stated "The company refunded me, It is resolved Thank you."
I am rejecting this response because: I will not accept or close anything until I have a check in handAs of today, 12/I STILL do not have a check
Response:Problem resolved. A check is being sent from the company. A request has been made to the accountant.[redacted]
Complaint: [redacted]
I am rejecting this response because:Innovative Grass acknowledges they sold me the WRONG type of grass for the location in which it was installed. They are also not giving me any credit for the inappropriately installed failed product, and they are trying to charge me retail prices to rectify their error. I was the one who offered to pay for 1/2 of the COST of the Grass to rectify this situation.
Regards,
[redacted]