The device Innokin MVP Pro was purchased on-line via AmazonWithin days of the purchase, the device ceased working for no apparent reasonNo misuse or abuse of the device occurredI looked on-line for common issues and found a few simple fixes, but to perform them I needed to open the deviceI inspected the warranty and established that opening the device will not void the warranty, it never explicitly says thatSo I did open it, but unfortunately didn't find anything broken (according the web search I expected to find loose contact inside) Now I asked the company to repair the device, but they are refusing because I opened itI mentioned that the warranty never says that opening the device will nullify it, but a representative told me that this is "implied"In my opinion this is unfair to customers because it gives them the right to deny service to anyone for no reason (they can always say that this was implied)The representative also said that this "rule" applies t
The device Innokin MVP Pro was purchased on-line via AmazonWithin days of the purchase, the device ceased working for no apparent reasonNo misuse or abuse of the device occurredI looked on-line for common issues and found a few simple fixes, but to perform them I needed to open the deviceI inspected the warranty and established that opening the device will not void the warranty, it never explicitly says thatSo I did open it, but unfortunately didn't find anything broken (according the web search I expected to find loose contact inside) Now I asked the company to repair the device, but they are refusing because I opened itI mentioned that the warranty never says that opening the device will nullify it, but a representative told me that this is "implied"In my opinion this is unfair to customers because it gives them the right to deny service to anyone for no reason (they can always say that this was implied)The representative also said that this "rule" applies t