Inn Town Suites Reviews (12)
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Inn Town Suites Rating
Address: 2601 S Cooper St, Arlington, Texas, United States, 76015-2412
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www.valendrawers.com
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To whom it may concern: I will be emailing my second response letter tomorrow (11-30-17) Sorry for the delay, but I had to wait for the pest company to inspect the room The *** pest exterminator found no activity and no evidence of bedbugs in the room The mattress was protected by a zippered cover Again, the guest claimed to have found a bedbug on HER pillow that she brought to the hotel Again, I will email my letter tomorrow Thanks,
Complaint: [redacted] I am rejecting this response because: HELLO Revdex.com FAMILY THIS IS MY OFFICIAL RESPONSE TO THE NONSENSE THAT INTOWN SUITES HAVE REPLIED AN SAIDNO THIS IS NOT ACCEPTABLE!!! REGARDLESS OF THE FACT OF ANYTHING ELSE, I STILL WAS BITTEN BY BEDBUGS IN THEIR FACILITIESIM STILL DEMANDING A FULL REFUND!!! HERE IS THE EVIDENCE IN THE ATTACHMENTSTHEY ARE LOOKING FOR ANY REASON NOT TO REFUND MY ENTIRE PAYMENT Sincerely, [redacted]
I’ve attached a copy of the response letter in regards to the complaint ID ***. If you have any additional questions or concerns, please feel free to email me at ***@intownsuites.com or by phone at *** Sincerely,
Complaint: ***
I am rejecting this response because:
HELLO Revdex.com FAMILY THIS IS MY OFFICIAL RESPONSE TO THE NONSENSE THAT INTOWN SUITES HAVE REPLIED AN SAIDNO THIS IS NOT ACCEPTABLE!!! REGARDLESS OF THE FACT OF ANYTHING ELSE, I STILL WAS BITTEN BY BEDBUGS IN THEIR
FACILITIESIM STILL DEMANDING A FULL REFUND!!! HERE IS THE EVIDENCE IN THE ATTACHMENTSTHEY ARE LOOKING FOR ANY REASON NOT TO REFUND MY ENTIRE PAYMENT
Sincerely,
*** ***
To whom it may concern: I will be emailing my second response letter tomorrow (11-30-17). Sorry for the delay, but I had to wait for the pest company to inspect the room. The *** pest exterminator found no activity and no evidence of bedbugs in the room. The mattress was protected by a zippered cover. Again, the guest claimed to have found a bedbug on HER pillow that she brought to the hotel Again, I will email my letter tomorrow Thanks,
See attached
To whom it may concern: ? We just refunded the guest, Valerie Gavin,? the entire amount of $311.66.? It should be credited to her account in the next three to five business days.? ? Thanks,
To whom it may concern: We just refunded the guest, Valerie Gavin, the entire amount of $311.66. It should be credited to her account in the next three to five business days. Thanks,
Complaint: [redacted]
I am rejecting this response because:
HELLO Revdex.com FAMILY THIS IS MY OFFICIAL RESPONSE TO THE NONSENSE THAT INTOWN SUITES HAVE REPLIED AN SAID... NO THIS IS NOT ACCEPTABLE!!! REGARDLESS OF THE FACT OF ANYTHING ELSE, I STILL WAS BITTEN BY BEDBUGS IN THEIR...
FACILITIES... IM STILL DEMANDING A FULL REFUND!!! HERE IS THE EVIDENCE IN THE ATTACHMENTS... THEY ARE LOOKING FOR ANY REASON NOT TO REFUND MY ENTIRE PAYMENT...
Sincerely,
[redacted]
To whom it may concern: I will be emailing my second response letter tomorrow (11-30-17). Sorry for the delay, but I had to wait for the pest company to inspect the room. The [redacted] pest exterminator found no activity and no evidence of bedbugs in the room. The mattress was protected by a zippered cover. Again, the guest claimed to have found a bedbug on HER pillow that she brought to the hotel. Again, I will email my letter tomorrow. Thanks,
I’ve attached a copy of the response letter in regards to the complaint ID [redacted]. If you have any additional questions or concerns, please feel free to email me at [redacted]@intownsuites.com or by phone at [redacted] Sincerely,
In response to the issue I[redacted] The guest [redacted] checked in on 2-24-17 and informed the office on 2-27 that she had bugs In her room. The room was Inspected by 3 different staff members and no bugs were found. She then called and said she was getting a lawyer. She brought a man into the...
office and tried video the staff. I told her she did not have permission to video in the office and would call the police if she didn't stop. The guest left and the room was checked out 3-3-17 Town SUITES. [redacted]
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