Ingredient Science

Their advertisement is so misleading. I purchased this Keto Ingredient Science Formula only because, according to their advertisement, they were offering this trail bottle free of charge and only asking for shipping charges of around $4.90. However, they took around $7 from my credit card because that shipping charges was in USD which was not disclosed to me anywhere when I was finalizing the order which means I ONLY GAVE CONSENT TO TAKE $4.90 FROM MY CARD ***. Secondly, when I was buying the Keto formula, I did not even give consent to charge my card for *** clean formula pills but their site somehow tricked me into buying it and I ended up having another charge of around CAD $7 on my credit card but that was also free trail and my credit card only got charged for shipping so I did not bother to call to cancel it. But it went too far when I got my package and I found this notice inside which says that it is not even an actually free trial bottle. It is 14 days risk free trial which means I have to call them within 14 days if I feel that the product is not working for me and have to return it paying the return shipping cost out of my own pocket which is ridiculous because they did not state this anywhere either when I placed the order. Why would I pay for the return shipping cost when the product even does not work for me and what's the point of free trial bottle when I am paying for return cost of something which does not even work. And if I do not return it then they will charge my card for the full price which is around USD$130. *** Because If it really works the way they claim it does then I will definitely buy the second bottle myself and pay USD $130 but if it does not work then why would I return it on my own cost to avoid having my credit card being charged for full price for something which was offered to me as a FREE trail bottle in the first place. Same thing with the *** clean formula pills. I called them and they said it does not end here, actually If I do not call them back within that 14days period to cancel they will start charging my card on monthly basis which is again something I did not sign up for.
First they made me think that I am buying a free trial bottle and just paying $4.90 for shipping but it turned out to be $7 and then they charged another $7 which I even do not know when I made the purchase for that product and I still said it is fine but it did not stop there now they are expecting me to pay return shipping charges if their product does not work otherwise they will charge my card for USD$130 and will continue to charge it every month.
I AM NOT EVEN OPENING THEIR BOTTLES NOW, THEY CAN HAVE THEIR PRODUCT BACK BUT I AM NOT PAYING ANY RETURN COST AND I WANT MY MONEY BACK THAT THEY HAVE DECEITFULLY TAKEN FROM ME.

This product does not advise they will be charging you an arm and a leg after the "trial" period. They also don't send instructions on how to use or any side affects. The pricing that was charged for the "trial" was 3x higher than advertised.

I signed in for free trial, I paid for shipping but one month later they billed me almost 250$CAD (130+125). I never subscribed for paying that much.

I have been attempting to contact this company but theres no info given on website or email etc... my order number that I'd like refunded and all further payment stopped is ***. Thansk!

. They charge for free sample after 14 days. Wanted me to accept 50% refund today but I would rather return pills for full refund. Very difficult company to deal with

. Like everyone here said they say you can get free 14 day trial. No mention that it will cost you 169$ Canadian and keep on billing. I reached them on they *** say that I had talked to someone there and they had explained that I had to cancel not true The bottle with the same supplier is $4.90 on line. I thought that I was just trying it for 14 days. ***. There web sight isn't even on the Internet.....https://secure.tryingredientscience.comR001/?clickid=XXXXXXXX

I have ordered a trial offer and nowhere in the offer was it mentioned that is is only a 14 day offer of a free trial, that it is automatically put on monthly auto-shipment, that if you do not cancel before the 14 days are over you will be charged 139.22 for the free bottle and in a month another will be sent and charged full price. There was no notice or a waybill included with the trial offer. There is no business address on the envelope the bottle comes in, there is no e-mail address. Just received a second bottle and this one contained a notice with congratulations for ordering and a phone number for customer care. Customer rep told me that I cannot get a refund even on the "free" bottle which was charged the full price. ***, taking in naive customers and ripping them off for almost $140 for something with ingredients that don't cost a tenth of what they charge. Is there no way for them to be stopped?

Their business number is: XXXXX XXXX RT0001.

Signed in for a trial offer. After inputting my cc info. to pay for shipping, a fine print item pops up about signing up for a monthly subscription. After receiving the trial offer and not having opened it because it has caffeine which I cannot consume, I attempted to call # to cancel. Wait on the phone for an hour at a time without result. Cannot send an email to website..so sent a reply to original confirmation of order. Charged full amount on my cc this statement. Have to cancel my cc as it is impossible to speak or email anyone.

Was charged for a monthly subscription without any prior knowledge. Recieved only half a refund under the guise that I will receive the one month product for 50% off, did not receive said product and was given an excuse that I paid for the trial, which was a separate order. So over paid for one bottle and am out over $50.

. I have bought the product after seing an ad on *** showing as a *** investment product.

I have waited 16 days and I still don't have the product (they say you will receive it in 3-5 business days and gave you 17 days for the trial to compensate for the 3-5 days delivery). The second time I called, 03/18/2019, I was giving a tracking number and apparently *** is holding the product because the wrapping was separated from the product. As of 03/18/2019, they supposedly shipped the product again. I was not able to cancel the order what so ever, I have talked to the agent for a refund and then a manager. They don't want to refund the initial charge and they do everything to make sure you do the trial. You also have to send the bottle back, at your own cost, if you don't want to get the monthly charges. The product I bought is Ingredient Science Keto. In their advertizing email the company mentioned at the bottom is *** LTD and you get a credit card charge from ***. They say they are in Canada but they charge you in USD. ***. For the false *** advertizing, I have asked the agents there, one answered me that she is not too sure about it but she hears it all the time and the other one actually did a search online and said that yes it is the product from *** and that there are articles online about the Keto pillls being on *** but the realty is that these articles are all fake, there is no episode about Keto pills on ***. I wish they had refunded me today as requested and be done with it

Ordered a free trial 3 wks ago never received it and now got billed for a full order $139.22. Tried to call never an answer and then sent an email. Got a reply saying can not reply to the email!

I can't reach them. Their website doesn't show and I have no number for them. I can't cancel anymore product.

I ordered a trial offer and paid $2.10 for shipping on Feb 18/2019 today is Feb 27/2019 and still have not received product. I called on Feb 26/19 and was told that they did not know why it was taking so long for Canada Post to delivery. Well, I now know why. When I called them I asked the customer service rep if Ingredient Science was a Canadian Company and was told yes they are out of Ontario. But the fact is that they are a US Company because the $2.10 I paid was in US Funds as per my credit card statement. When I called about the 14 day trial and explained that I did not want to have any automatic charge to my credit card before I could test their product to see if it actually works, I was told that they would add on effective Feb 26th an additional 14 days trial and to call them when I receive the product. I guess I will have to let my credit card supplier know not to accept any more charges by Ingredient Science in the future to protect myself from this company's very poor customer service.

charging you for products you did not order
Then they are unable to send you recordings
They can't give you a mailing address to write ***
Customer service is not help -every one is a supervisor there

This company has an offer on the internet for a trial sample of their product but does not state anywhere that you will then be signed up for automatic shipment of said product. This company makes promises for a full refund on product returns but you never receive anything. I have contacted them 4-5 times and am assured they have processed a refund but it has been 2.5 months and I am still waiting.