Initial Business Response / [redacted] (1000, 5, 2017/06/27) */ On the application cover page the document states "The Reservation and Restoration fees will be returned if the applicant is deniedIf the applicant is accepted and fails to move in then the reservation fee and application fee will not be refunded"This document further states "Upon execution of the lease, the reservation fee will convert to the Security Deposit"This cover page only covers these amounts and is used by this company to clearly show these policiesTo further clarify this an applicant must sign an application which states "if the applicant is accepted and fails to move in, it is understood the deposit will not be refunded"This policy does not have anything to do with financial problems, the reservation fee is used to take an apartment off the marketManagement was not able to change further policies when the complainants requested Management to guarantee to not increase rentsAs a result the complainant canceled their move in after they were approved resulting in the forfeiture of the reservation fee in the amount of $Although these policies are stated through the application and we do not accept any wrongdoing, in an act of good faith the $will be returned
Initial Business Response /* (1000, 5, 2017/06/27) */
On the application cover page the document states "The Reservation and Restoration fees will be returned if the applicant is denied. If the applicant is accepted and fails to move in then the reservation fee and application fee will not be...
refunded". This document further states "Upon execution of the lease, the reservation fee will convert to the Security Deposit". This cover page only covers these amounts and is used by this company to clearly show these policies. To further clarify this an applicant must sign an application which states "if the applicant is accepted and fails to move in, it is understood the deposit will not be refunded". This policy does not have anything to do with financial problems, the reservation fee is used to take an apartment off the market. Management was not able to change further policies when the complainants requested Management to guarantee to not increase rents. As a result the complainant canceled their move in after they were approved resulting in the forfeiture of the reservation fee in the amount of $200. Although these policies are stated through the application and we do not accept any wrongdoing, in an act of good faith the $200 will be returned.
Initial Business Response / [redacted] (1000, 5, 2017/06/27) */ On the application cover page the document states "The Reservation and Restoration fees will be returned if the applicant is deniedIf the applicant is accepted and fails to move in then the reservation fee and application fee will not be refunded"This document further states "Upon execution of the lease, the reservation fee will convert to the Security Deposit"This cover page only covers these amounts and is used by this company to clearly show these policiesTo further clarify this an applicant must sign an application which states "if the applicant is accepted and fails to move in, it is understood the deposit will not be refunded"This policy does not have anything to do with financial problems, the reservation fee is used to take an apartment off the marketManagement was not able to change further policies when the complainants requested Management to guarantee to not increase rentsAs a result the complainant canceled their move in after they were approved resulting in the forfeiture of the reservation fee in the amount of $Although these policies are stated through the application and we do not accept any wrongdoing, in an act of good faith the $will be returned
Initial Business Response /* (1000, 5, 2017/06/27) */
On the application cover page the document states "The Reservation and Restoration fees will be returned if the applicant is denied. If the applicant is accepted and fails to move in then the reservation fee and application fee will not be...
refunded". This document further states "Upon execution of the lease, the reservation fee will convert to the Security Deposit". This cover page only covers these amounts and is used by this company to clearly show these policies. To further clarify this an applicant must sign an application which states "if the applicant is accepted and fails to move in, it is understood the deposit will not be refunded". This policy does not have anything to do with financial problems, the reservation fee is used to take an apartment off the market. Management was not able to change further policies when the complainants requested Management to guarantee to not increase rents. As a result the complainant canceled their move in after they were approved resulting in the forfeiture of the reservation fee in the amount of $200. Although these policies are stated through the application and we do not accept any wrongdoing, in an act of good faith the $200 will be returned.