I tried on numerous time to upload a check that was clearly in my name many timesI'm active duty army soldier I thought using his service would be good for my family especially with me being away but I was sadly mistakeneverything was good until the last step of loading the check..I was suppose to write "void" on my check in order for it be accepted..but it turns out not only did they they no accept it...they also closed my accountI've tried speaking to a manger and was told it a "hour wait list "That check my tax refund that I have been waiting for it for so long for my familyNow I can't use to check anywhere elseAs a grown woman I've never cried and sobbed this much in my lifeThe customer service was so horrible and actually can't believe I was treated like thisThey even hung up the on me
I tried on numerous time to upload a check that was clearly in my name many timesI'm active duty army soldier I thought using his service would be good for my family especially with me being away but I was sadly mistakeneverything was good until the last step of loading the check..I was suppose to write "void" on my check in order for it be accepted..but it turns out not only did they they no accept it...they also closed my accountI've tried speaking to a manger and was told it a "hour wait list "That check my tax refund that I have been waiting for it for so long for my familyNow I can't use to check anywhere elseAs a grown woman I've never cried and sobbed this much in my lifeThe customer service was so horrible and actually can't believe I was treated like thisThey even hung up the on me