Infotek Solutions Reviews (1)
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Infotek Solutions Rating
Description: Computers - Service & Repair
Address: 44075 Pipeline Plaza #120, Ashburn, Virginia, United States, 20147
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Review: I started a QA class with Infotek. When I started the class I was not made aware of specific computer requirements needed in order to attend the class. After finding this out I addressed it with the instructor. I was told not to worry about it and we would work things out. Needless to say I continued to attend class. Without the proper computer I was unable to practice assignment leaving me completely clueless as to what was being taught. When I bought this to the instructors attention he told me not to worry that I was fine. I did not feel I was retaining any information and asked to withdraw from the class and be refunded the money I had paid so far. I was then talked into staying in the class and the instructor offered me a computer to use. I never received the computer. The instructor and I missed each other in scheduling. To this day I still don't understand anything I learned. I have asked to be refunded the portion I paid for the class. I was told that was not possible. I only paid half the rate and was set to pay the additional half. I do not want to pay the remaining balance for a class that I have learned nothing in. Looking back at original emails and on the website there is no section that provides information on requirements for the class. I believe if I had been provided that information I would have waited to take the class so I would be better prepared. I even told the instructor this and asked if I could retake the class when I had all the tools needed. This was like attending class without a pencil and paper.Desired Settlement: I would like to be refunded the money I paid to take this class.