Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
I spoke with you earlier regarding a dispute over a screen repair from a customer named [redacted]. I have attached the invoice that Mr. [redacted] signed. In the invoice it states our warranty policy which says that any phone with physical or liquid...
damage is not covered under our warranty policy. Mr. [redacted] actually signed this twice, once when he dropped his phone off for repair and then once when he was picking up his device. It is unreasonable for Mr. [redacted] to say that we use cheap or faulty parts on our repairs. We fix hundreds of screens a week with no issues. We have been in business for 9 years and take our reputation very seriously.
Thank you,
Indy Cellular Repair
6251 Winthrop Ave Suite 2
Indianapolis, IN 46220
1-317-253-1404
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
I spoke with you earlier regarding a dispute over a screen repair from a customer named [redacted]. I have attached the invoice that Mr. [redacted] signed. In the invoice it states our warranty policy which says that any phone with physical or liquid...
damage is not covered under our warranty policy. Mr. [redacted] actually signed this twice, once when he dropped his phone off for repair and then once when he was picking up his device. It is unreasonable for Mr. [redacted] to say that we use cheap or faulty parts on our repairs. We fix hundreds of screens a week with no issues. We have been in business for 9 years and take our reputation very seriously.
Thank you,
Indy Cellular Repair
6251 Winthrop Ave Suite 2
Indianapolis, IN 46220
1-317-253-1404