With Comfort Keepers, we were promised that once we had a good fit of care givers, they would not send substitutes unless we in advance said OKOlder people have energy for an orientation on some days not othersMy mother-in-law is 92! CCs did not keep this promiseIn addition we had many days of no-shows for scheduled careWe are out in the country and they were probably having trouble with staffingWhen we complained, they came up with a an incredible claim that my 92-year-old mother-law was asking caregivers to falsify daily care recordsAnd they terminated us without notice, leaving us in the lurchI wrote a Google review, uncomplimentary CCs, TC, called an attempted to intimidate: if I did not edit or withdraw the Google review they would call my mother-in-laws long-term insurance carrier and accuse her of fraudShe has been medically diagnosed for needing care for years! I have informed the national CCs organization to the TC problem
With Comfort Keepers, we were promised that once we had a good fit of care givers, they would not send substitutes unless we in advance said OK. Older people have energy for an orientation on some days not others. My mother-in-law is 92! CCs did not keep this promise. In addition we had many days of no-shows for scheduled care. We are out in the country and they were probably having trouble with staffing. When we complained, they came up with a an incredible claim that my 92-year-old mother-law was asking caregivers to falsify daily care records. And they terminated us without notice, leaving us in the lurch. I wrote a Google review, uncomplimentary. CCs, TC, called an attempted to intimidate: if I did not edit or withdraw the Google review they would call my mother-in-laws long-term insurance carrier and accuse her of fraud. She has been medically diagnosed for needing care for 6 years! I have informed the national CCs organization to the TC problem.
With Comfort Keepers, we were promised that once we had a good fit of care givers, they would not send substitutes unless we in advance said OKOlder people have energy for an orientation on some days not othersMy mother-in-law is 92! CCs did not keep this promiseIn addition we had many days of no-shows for scheduled careWe are out in the country and they were probably having trouble with staffingWhen we complained, they came up with a an incredible claim that my 92-year-old mother-law was asking caregivers to falsify daily care recordsAnd they terminated us without notice, leaving us in the lurchI wrote a Google review, uncomplimentary CCs, TC, called an attempted to intimidate: if I did not edit or withdraw the Google review they would call my mother-in-laws long-term insurance carrier and accuse her of fraudShe has been medically diagnosed for needing care for years! I have informed the national CCs organization to the TC problem
With Comfort Keepers, we were promised that once we had a good fit of care givers, they would not send substitutes unless we in advance said OK. Older people have energy for an orientation on some days not others. My mother-in-law is 92! CCs did not keep this promise. In addition we had many days of no-shows for scheduled care. We are out in the country and they were probably having trouble with staffing. When we complained, they came up with a an incredible claim that my 92-year-old mother-law was asking caregivers to falsify daily care records. And they terminated us without notice, leaving us in the lurch. I wrote a Google review, uncomplimentary. CCs, TC, called an attempted to intimidate: if I did not edit or withdraw the Google review they would call my mother-in-laws long-term insurance carrier and accuse her of fraud. She has been medically diagnosed for needing care for 6 years! I have informed the national CCs organization to the TC problem.