Imperial Wood Floors

We hired this company to refinish a hardwood floor in our house. The goal was to match an adjacent newer floor as close as possible. As the newer floor was an engineered product, we understood they would not be able to match perfectly. The stain they selected was not even close. When we asked for a darker stain to be applied, the workmen tried to convince us to "live with it for several weeks" to see if it would "grow on us". They begrudgingly added a new, darker stain which was a much closer match to the existing floor. Worse yet, they only did rough sanding with no finer grit finish sanding along the perimeter of the wood floor prior to putting down the stain. This resulted in ugly, deep circular gouges. When confronted about this, they agreed to fix a small portion, but for the remainder, the manager stated that it "looked acceptable when viewed from a standing height with appropriate dim lighting conditions" and therefore they would not fix the majority of the perimeter. That is certainly not my definition of quality.
If you want a job done quickly by people who cut corners at every opportunity, you may want to consider this company. If you want the job done properly, I would suggest you look elsewhere.