Imperial Wholesale Merchandise, Inc.

Please note that package was shipped and returned as "Refused" by addressee. Upon receiving the package a full refund of $145.76 was issued on September 26, 2017. We were not able to meet the demands of the customer. We now consider the matter closed. Thank You! Armando Unzueta Sent on: 10/1/2017...

8:02:20 PM

Complaint: [redacted]
I am rejecting this response because: I strongly do not believe nobody ever refused the package, can you please provide a tracking number and date the item was shipped out? What address did the seller use? My credit card company took back the money from the seller, its not that the seller refunded me the amount. My credit card along with myself attempted to contact the business along with myself and never got a response. Why didn't the seller respond to any of the emails when asked about the order status? As per the seller's, own website, all orders are to receive a tracking number within 48hrs, so why didn't he supply one?  
Sincerely,
[redacted]