Imperial Cleaners

I am rejecting this response because: it is only a partial refund.  This business acted deceptively and deceitfully.  I gave them multiple opportunities to disclose the applicable rate, which should be a common practice, but various excuses were continually given to deceive me.  My travel plans were significantly disrupted because of their deceptive and deceitful practice.  A full refund is the only appropriate remedy of this problem!