IKON Office Solutions

Initial Business Response / [redacted] (1000, 5, 2016/08/08) */ Complainant has filed this same complaint through the CFPB and has already been responded too and, closedSaid allegations by complainant are frivolous Complainant sites violations of the TCPA for calling and or calling after a cease and desist letter was faxed to our office 07/30/We have made no attempts to reach the complainant via phone to date nor, have we had a phone number to even attempt such a contact We sent the validation letter from our office notifying the consumer of the past due bill July 20th, advising him of his rights to dispute the bill as required by the FDCPANo dispute letter was mailed in writing nor verbally by contacting us stating there was any dispute The only contact we have received from the complainant is a cease and desist letter faxed to our office on July, 30th demanding we return the past due account to the original creditorThere has been a complaint through the CFPB laid out in a manner similar to the Revdex.com complaint process and that was resolved and closed on 08/01/For the same reasons Claimant also claims violations of the FCRA which are not possible as we did not list the item on the complainants credit reports Complainant is requesting a [redacted] "refund" however, no payments have been made to make such a refund In other items/complaints, the complainant has sent my office, he is demanding the same, settle out of court or be suedThey have been for a lessor amount of [redacted] We closed his account and returned it to the creditor on 08/01/This was done after review with our client due to the absorbent amount paperwork and, the time involved in responding to the previously filed complaints with the CFPB and, items such as this complaint over a [redacted] past due amount The claimant has continued to harass my office with scare tacticsAt this time, I have forwarded the matter to my legal council due to his most recent fax of a online template from Illinois, Cook County Courts which, at this point has not been filed to our knowledge nor, can it be filed in Illinois due to improper venue There will be no monetary relief, as there are no grounds for any of said allegations

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