We informed the customer of all theses issues before we did the workShe was the one to tell us to install install the way we didThe road elevation, where the culvert is, is higher than the homeWe explained this and informed the customer that we could only discharge it to one spot where there was a swail in the yard where is could drain naturally away from the homeThe piping we used is approved by state and local codes for external useWe would be happy to meet the home owner at the home to settle the disagreement
We informed the customer of all theses issues before we did the workShe was the one to tell us to install install the way we didThe road elevation, where the culvert is, is higher than the homeWe explained this and informed the customer that we could only discharge it to one spot where there was a swail in the yard where is could drain naturally away from the homeThe piping we used is approved by state and local codes for external useWe would be happy to meet the home owner at the home to settle the disagreement