iDoctor

Complaint: [redacted] I am rejecting this response because: This man is Lying! This phone was bought from [redacted] here in Billings, MT about 2 years ago for my son! If need be I can get the transaction for that! When I bought the phone in it was working other then the back light! His employee said that he thought it was some on board issues that some of the capacitor's had burned out. He took the phone from me and checked it and brought it back and said it was a common issue with the IPhone 6 and that they would have to send it off because it requires micro soldering! I agreed and had then take I. When I got the phone back home I discovered that the touch ID is not working no more. I called Kyle and he said he would just give me my money back for the repair. I said I rather him look at the phone and fix it. Brought the phone to him the next day and he had said he changed his mind about fixing it and giving me my money back and told me to update the firmware and the tough ID would work again. I did just that and it still does not work. The phone did have a jail break app on the phone but was not activated and had nothing to do with the tough ID not working. he rest of the phone is fine! I did put a online complaint as well and have gotten many responses of people saying the exact same issues of them breaking there phones and they making excuses of why not to fix what they break! I have never experience a issue before like this when taking my things to get fixed by someone. I spent my hard earned money to have this fixed and he is not going to honor that he messed up the phone. I did talk to another phone repair place here in town and he said because they ruined the touch ID that there is no way to fix it because it is married to the phone. They need to make this right. Once they do I will stop my mission on telling the world what they have done to me because no one else should have to go though this!