IDM Computer Solutions, Inc.

Hello [redacted],Thank you for submitting your request through the Revdex.com. We would hate for this request to go unacknowledged. I am very sorry you did not receive any response to your previous messages.We actually have a no-refund policy as we do provide a free 30-day trial...

version of all our software. However, we will be happy to help find a solution that will meet your needs. I see from your request and your initial emails you did not intend to purchase the subscription license and instead wanted to purchase the non-subscription license of [redacted]. Is that correct?If so, we will be happy to simply convert your recent order to a non-subscription license of [redacted] (which also includes UltraCompare professional). Typically, this would require an additional fee of $20 due to the difference in the license costs. However, as a courtesy to you we will wave this additional fee.Would you like us to make this license change for you?We look forward to hearing from you,[redacted]

Hello [redacted],
Thank you for submitting your request through the Revdex.com. We would hate for this request to go unacknowledged. I am very sorry you did not receive any response to your previous messages.
We actually have a no-refund policy as we do provide a free...

30-day trial version of all our software. However, we will be happy to help find a solution that will meet your needs. I see from your request and your initial emails you did not intend to purchase the subscription license and instead wanted to purchase the non-subscription license of [redacted]. Is that correct?If so, we will be happy to simply convert your recent order to a non-subscription license of [redacted] (which also includes UltraCompare professional). Typically, this would require an additional fee of $20 due to the difference in the license costs. However, as a courtesy to you we will wave this additional fee.
Would you like us to make this license change for you?
We look forward to hearing from you,
[redacted]