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I Need Seats Reviews (1)

Review: According to the website Ineedseats.com, ticket orders are supposed to be confirmed within 48 hours of order or customer is contacted stating there is a problem. I emailed and called for 9 days trying to get confirmation on a ticket. No replies to emails and no return calls until 9th day when I was told the ticket was no longer available. I spoke with [redacted] several times (when I kept calling him) and he always just said he would check on it and call me back. He never did! The website also says that if the tickets are no longer available that they will upgrade (at no additional charge) a comparable ticket. He listed 4 more "meet and greet" tickets on his website today, but says that my transaction doesn't qualify for the "upgrade". I purchased a meet & greet ticket on 7/17/12 for $ 1,785.00 for the One Direction concert on 7/6/13, but he now is selling meet & greet tickets for $4,200 each (which should be illegal all by itself!). I feel he should honor the terms he lists and info that lists on his "frequently asked questions" page of his website. Because he did not let me know anything for 9 days after my order, that he should at the very least honor my order with another meet and greet ticket that he currently has...which is also in his "terms".Desired Settlement: I would like a meet and greet ticket for the listed price of $1,785.00 which was price when I ordered and received a receipt #[redacted] on 7/17/12 for the One Direction concert on 7/06/13. He has 4 currently listing at $4,200 each.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

The business, Ineedseats.com, has contacted me and offered me a ticket at my original price. Therefore, they have offered me my requested settlement and outcome. How do I close this complaint?

Thanks!

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Description: Ticket Sales - Events

Address: 1004 Davis Ct, Fontana, Wisconsin, United States, 53125

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Web:

www.ineedseats.com

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Shady, yet now dead: once upon a time this website was reported to be associated with I Need Seats LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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